ALCHEMY ACADEMY OF PERFORMING ARTS
Please read these Terms & Conditions carefully before using the online payment facility provided by Alchemy Academy of Performing Arts Private Limited (“AAPA”, “we”, “us” or “our”).
By accessing or using the online payment facility on this website, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please do not use the online payment facility.
The online payment facility is provided by Alchemy Academy of Performing Arts Private Limited (AAPA) for the payment of fees and charges relating to its courses, programmes, workshops, examinations, registrations and other performing arts education services.
The services and programmes available for payment are as described on the website or communicated to you through the relevant AAPA programme or course information.
AAPA reserves the right to modify, withdraw or discontinue any programme, service, fee or payment facility at its discretion.
Payments made through the online payment facility are processed through the payment gateway or service provider integrated with the AAPA website.
Although payments are generally expected to reach the relevant AAPA account within three working days, processing times may vary depending on the payment method, banking institution, payment gateway or other circumstances beyond AAPA's control.
AAPA shall not be responsible for delays arising from:
If a payment is declined, rejected or otherwise unsuccessful by the bank, card issuer or payment service provider, AAPA shall not be responsible for the reason for such rejection.
In the event that your account has been debited but the payment status is not successfully reflected with AAPA, you should retain the transaction reference or payment confirmation and contact AAPA or your bank/payment service provider for assistance.
AAPA will not be liable for a payment that does not reach the intended AAPA account due to incorrect information entered by the payer.
An internet convenience fee may be applicable to online transactions. The applicable charges are as follows:
| Transaction Amount | Internet Convenience Fee |
|---|---|
| Up to and including ₹10,000 | ₹150 per transaction |
| Above ₹10,000 and up to ₹20,000 | ₹250 per transaction |
| Above ₹20,000 and up to ₹30,000 | ₹350 per transaction |
| Above ₹30,000 and up to ₹40,000 | ₹450 per transaction |
Applicable transaction or convenience charges, where any, will be communicated or displayed at the time of payment. A GST of 18% or as stipulated by the Government at the time of transaction will be applicable over and above the Internet convenience fee.
AAPA follows a No Refund Policy.
Subject to any rights that may be available to a customer under applicable law, payments once made towards any AAPA programme, course or service are non-refundable and non-transferable.
This includes, but is not limited to:
Accordingly, customers are advised to carefully review the programme details, fee structure, eligibility requirements, schedule and other relevant information before making a payment.
No refund shall ordinarily be made for non-attendance, withdrawal, change of mind, failure to participate, or discontinuation of a programme after payment.
Nothing in this clause shall exclude or restrict any refund, cancellation or other right that cannot lawfully be excluded under applicable law.
AAPA reserves the right, where reasonably necessary, to modify programme schedules, faculty, course structure, venue, delivery format, timings or other operational aspects of a programme.
Where circumstances require a programme or activity to be postponed, rescheduled, relocated or delivered through an alternative format, AAPA may communicate the relevant changes to enrolled participants.
Such changes shall not automatically create a right to a refund, except where required under applicable law or specifically determined by AAPA.
To the maximum extent permitted by applicable law, AAPA shall not be liable for any loss, damage, cost or expense arising directly or indirectly from:
AAPA shall not be liable for any indirect, incidental, consequential or special loss arising from the use of the online payment facility, except to the extent such liability cannot legally be excluded.
The online payment facility may utilise third-party payment gateways, banks or other service providers.
AAPA does not control the operation of such third-party services and shall not be responsible for their availability, security, processing times, policies or actions.
Your use of such third-party services may also be subject to the terms and policies of the relevant service provider.
Users are responsible for ensuring that the personal, registration and payment information submitted by them is accurate and complete.
Users should not share their passwords, payment credentials, OTPs, card details, banking credentials or other confidential information with any unauthorised person.
AAPA will not be responsible for losses arising from the unauthorised disclosure or misuse of payment credentials by the user.
AAPA reserves the right to amend, modify or update these Terms & Conditions from time to time.
Any revised Terms & Conditions will become effective upon being published on this website, unless otherwise specified.
Users are advised to review the latest version of these Terms & Conditions before making an online payment.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, any dispute arising in connection with these Terms & Conditions or the use of the online payment facility shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu, India.
For queries relating to payments, fees, transactions or these Terms & Conditions, please contact:
Alchemy Academy of Performing Arts Private Limited (AAPA)